Question 1

Can I move the widget within the Product Page?

Accepted Answer

| 1. Please find “Online Store” on the main tab and click “Themes”. You will see your active theme there, please click “Customize”, it will lead you to the Page Customization.

| 2. On the top of the page please tap “Home Page” and select “Products”(Find needed).

| 3. On the very left you should see “Template” Tab, there please click “Add Block”, choose “Apps” and tap Quantity X Offer Table.

| 4. Now you can drag our app wherever you need your product page. When you have set it up please click “Save” button on the top right corner.

Question 2

How to activate the app?

Accepted Answer

||| To activate the app please follow the steps below:

Step 1. Enable the app in the theme

|| Go to Sales channels > Online store > Themes in your Shopify admin panel:   

|| Click “Customize” your current theme:     

|| Go to “App embeds” section:   

|| Switch on the toggle next to Quantity X App:    

|| Click “Save” in the top right corner:  

🎉 Congratulations!

The Quantity X app has been successfully set up in your theme. Head back to the app and create your quantity discount offers!

Question 3

What types of the Widget are there?

Accepted Answer

At the moment we have three types of Widget:

|| List:

|| Grid:

|| Choice list:

The Widgets are ultra customizable. To change any piece of the settings please click a "Design" page:

|| And please don't forget to choose which type of the Widget you customize 😄

|| If you have any questions please feel free to contact us via e-mail support@quantity-x.com or via Live Chat. || We are happy to help!

Question 4

Can I hide the widget from Product Page?

Accepted Answer

The widget can be hidden from the product page and keep on the cart page.

| Please open your theme and click customize.

| Then click "Theme Settings", then find "Custom CSS" and fill it with this code and tap "Save": ||| #quantity-discount-app{display:none;}

🎉 Congratulations!

You have hidden the widget. To make it appear again you can simply remove this code from Custom CSS tab :)

Question 5

How can I cancel my Plan/Offer/Subscription?

Accepted Answer

To cancel subscription please tap Quantity X app and click … button, there simple choose Uninstall, it will automatically cancel your subscription without any further payments.

But please inform us about this decision so that we can improve and regain you as our favourite client!😏

|| To contact us you can use e-mail support-quantity-x@sendmakebecool.com or via Live Chat

Question 6

Current billing plans and pricing policy

Accepted Answer

Terms of billing plans:

Each of the plans includes ALL the functionality of the app and depends on total amount of orders per month. The subscription plan will be upgraded automatically based on the total number of orders in your store.

Free plan

Fully free for stores with less than 10 orders per month

|| Forever free for dev stores and Shopify Plus Sandbox | All features included

Basic plan

For stores with less than 100 orders per month

|| $14.99/ month + 7-day free trial | All features included (No additional fees)

Growth plan

For stores with less than 500 orders per month

|| $29.90/ month + 7-day free trial | All features included (No additional fees)

Scale plan

For stores with more than 500 orders per month

|| $49.90/ month + 7-day free trial | All features included (No additional fees)

||| 30-Day Money-Back Guarantee: If you are unhappy with the app for any reason, you can uninstall it and request a refund within the first 30 days of the app's use. We will approve the refund. No questions asked.

You can also find this information on the page of our app in the Shopify app store: [Quantity X](https://apps.shopify.com/quantity-x-volume-discounts?ot=4651d6e0-916e-46e9-ba83-ce738e55f4be&searchid=312a680f-1118-4de5-a240-4ae33a66b244&surfacedetail=quantity+x&surfaceinterposition=1&surfaceintrapositio

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